returns & cancellations.
Returns and cancellations are accepted within 14 days of receiving your order.
Personalized or custom-made items, such as custom-cropped shirts, are excluded from returns and cancellations.
Items must be returned unused, in perfect condition, and with all original tags attached.
The customer is responsible for the return shipping costs.
Once the returned item has been received and inspected, a refund of the purchase price will be issued. Shipping costs are non-refundable.
To initiate a cancellation or return, please contact us . You can also contact us through email hello@sumavi.ch or Instagram DM @sumavi.style